Account data.
When you register for an account with us, we require certain personal
information to open your account, such as your name, email address, and password.
Profile data.
We may also ask you to provide additional profile information to use certain
features of the Services which may include street addresses, phone numbers, driver’s license
number, date of issuance and issuing country and/or state, profile photos, employer, city and
date of birth.
Payment data.
We collect your digital payment details, bank account or payment card numbers,
and transaction information in connection with a potential or actual transaction, which may be
processed and stored by one or more third party payment service providers or digital payments
companies.
Identity verification data.
In some instances, we may collect identity verification information
such as a photograph or scanned copy of a driver’s license, passport, national ID card, or
payment card, social media account information, or other forms of identification information.
Communications.
When you communicate with BookYourWheels, including via phone, email, or
chat, or use the Services to communicate with other users, we collect information about your
communication and any information you choose to provide.
Location data.
When you use certain features of the Services, we may collect information about
your approximate location (e.g., city/town associated with your IP address). When you opt in to
use our location sharing feature, we may collect the precise location information of your mobile
device. Keep in mind that most mobile devices allow you to control or disable the use of
location services by any application on your mobile device in the device’s settings menu.
Device data.
We collect information about your computer or mobile device, such as its
operating system type and version number, manufacturer and model, browser type, screen
resolution, IP address, unique device identifiers, or general location information such as city,
state, or geographic area.
Trip data.
We collect transactional information related to the trips you take through the
Services, including the date and time of your trip, amounts charged, and other related trip
details.
In-vehicle device data.
If a vehicle is installed with GPS tracker device, we may remotely collect
certain information about the vehicle. Like GPS location, car battery voltage, fuel level,
odometer reading, malfunction indicator lamp (e.g., a check engine light), door state (e.g.,
locked/unlocked), engine state (e.g., stopped/running).
Third-party services.
If you choose to log in to our Services through a third-party site or service
(e.g., Apple, Facebook, or Google), the third-party service may send us information such as your
registration and profile information from that service. The information we may receive varies by
service and is controlled by the relevant service. By associating an account managed by a third
party with your BookYourWheels account and authorising BookYourWheels to have access to
this information, you agree that BookYourWheels may collect, store, and use this information in
accordance with this Privacy Policy. We are not responsible for how those third parties use and
share your information.
Third-party in-vehicle devices.
If a vehicle you book through the Services, includes an in-vehicle
device or system operated by a third-party service (including vehicle manufacturers) or installed
by the host, that host or service may record information about your use of the car. These
devices or systems may monitor the car's condition, performance and operation, track fuel
consumption, distance traveled, location, and other information. The host and/or third-party
service will be solely responsible for its use of such information but may disclose such
information to BookYourWheels, which we will use in accordance with this Privacy Policy.
Background check services.
To the extent permitted by applicable laws, BookYourWheels may
collect background information about you from public records, background check providers, or
other screening services. We may use your information, including your full name and date of
birth, to obtain such reports.
Other sources.
To the extent permitted by applicable law, we may receive additional
information about you, such as demographic data, fraud detection information, or data from
credit bureaus and other third-party data providers.
We may combine the information about you that we receive from third-party sources with
other information we have about you.
We use, store, and process your personal information to provide and improve the Services and
for security and safety purposes. For example, we may use your information:
We may use your personal information to analyse and improve the Services and to develop new
products and services, including by studying our user demographics of the Services. We may
also create aggregated, de-identified, or other anonymous data from your personal information.
We make personal information into anonymous data by removing information that makes the
data personally identifiable to you. We may use this anonymous data and share it with third
parties for our lawful business purposes, including to analyse and improve the Services and
promote our business.
We and our third party advertising partners may collect and use your personal information for
marketing and advertising purposes.
We use your personal information as we believe necessary or appropriate to comply with
applicable laws, lawful requests, and legal processes, such as requests from government
authorities.
We employ a number of technical, physical, and organisational measures designed to protect information against unauthorised access, destruction, or alteration while it is under our control. However, no method of transmitting or storing information can be 100% secure and we cannot guarantee the security of your personal information.
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services or as otherwise indicated. Your use of the Services following these changes means that you accept the revised Privacy Policy. If you don’t agree to these changes, you can contact us to close your account.
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